• Orders from VillageBN3 are delivered using tracked courier services.
    • Full price items will be sent in our signature Village Gift Wrap 
    • If you prefer, you can receive your purchases unwrapped and put in just an outer box for eco reasons. Please just add a note to your order.
    • All our deliveries are insured.
  • If you require us to collect your returns please contact us at hello@villagebn3.com.
  • A charge of £10.95 applies and this is available to UK only.
  • Orders must be placed before 2pm to meet delivery times stated below.
  • We accept all major credit cards for secure payments.

UK Mainland Delivery

2-4 business days

FREE over £50.00

Click And Collect Between 10:00-17:00 Tuesday To Friday, 9:30-16:00 Saturday & 10:30-15:30 Sunday

Next Day

FREE 
Ireland/ Northern Ireland/ Isle of Man/ Isle of Wight/ Jersey/ Guernsey Standard Delivery

 £10.00

EU

2 to 11 business days

 £15.00

 Rest of the World including US and Canada

 3 to 17 business days

 £24.00

Our Delivery Partners

All standard domestic orders are sent by a courier service. All orders placed by 2.00pm will be dispatched the same day.

All domestic orders are sent using a tracked service. You will be sent an email confirmation once your order has been dispatched with tracking information. 

Delivery can occur anytime during the day so we would recommend that you send your order to a work or business address if you or the recipient is not normally at home during the day. Please note we cannot send to a PO Box address.

Orders placed after 2.00pm Friday-Sunday will not be sent until Tuesday.

International Delivery

All prices displayed are in pounds sterling and inclusive of VAT at the current rate.

Local import taxes may be applied to deliveries outside the UK, which will be your responsibility. The customs office may hold your goods if the local import taxes are not paid. All orders are shipped via Interlink/DPD, or Royal Mail, goods will be insured, and shipping times depend on the type of delivery requested.


Delivery Timings

All orders received before 2.00pm are posted that same day and would normally arrive the next day in the UK. However, you should leave up to 2 days for delivery in case there are any problems with the courier. We will email you once it is dispatched so that you know when it has left us and is on its way. Delivery timings for international delivery are shown on the FAQ'S section. Please do not hesitate to contact us at hello@villagebn3.com if you have any questions about our delivery procedures.


Returns

Unfortunately we do not offer a free returns service, if you wish to return your order please use Royal Mail or a reputable courier company.  Alternatively, we can arrange for your order to be collected using our courier partner DPD at a fixed cost of £10.95.

If you have arranged your return yourself please obtain proof of postage & remember the goods are your responsibility until they reach us.


Further Information

If you require any further information regarding delivery, please do not hesitate to contact us by emailing hello@villagebn3.com